Privacy Policy

Last updated: June 2026

This privacy notice for Matthew Millstein, LLC (doing business as Old Soul) ("Old Soul," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at https://www.aoldsoul.com, or any website of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events

Reading this privacy notice will help you understand your rights and choices regarding your privacy. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@aoldsoul.com.

Summary of Key Points

What personal information do we process? We may process personal information depending on how you interact with Old Soul and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We may process sensitive information with your consent or as allowed by applicable law.

Do we receive information from third parties? We may receive limited information from publicly available sources and service providers as necessary to operate our Services.

How do we process your information? We use your data strictly to provide and support our services, comply with legal requirements, and prevent fraud.

Do we share personal information? We do not sell, rent, share, or transfer your personal data to third parties for marketing or commercial gain. We do not permit affiliate marketing.

How do we keep your information safe? We apply reasonable security measures to protect your data.

What are your rights? Depending on your jurisdiction, you may have rights regarding access, correction, deletion, and control of your personal data.

1. What Information Do We Collect?

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in our offerings, participate in activities, or contact us.

Personal Information Provided by You:

  • Name, email, phone number, mailing/billing address
  • Login credentials and contact preferences
  • Payment details (e.g. credit/debit card info)

Sensitive Information:

We may process financial data when relevant to transactions.

Information Automatically Collected:

IP address, browser/device data, usage data, and location information.

Information from Other Sources:

We may collect limited data from publicly available sources and trusted vendors required to deliver the Services.

2. How Do We Process Your Information?

We process your information to:

  • Create and manage accounts
  • Fulfill transactions and deliver services
  • Respond to inquiries and provide support
  • Send administrative updates
  • Analyze service performance and improve our offerings
  • Ensure compliance with law and protect against misuse

We do not use your data for affiliate marketing, third-party lead generation, or consumer data sales.

3. What Legal Bases Do We Rely On to Process Your Personal Information?

For EU or UK residents:

We rely on the following legal bases:

  • Consent
  • Contract performance
  • Legitimate interests
  • Legal obligations
  • Vital interests

For Canadian residents:

We process data with express or implied consent, or as otherwise permitted under applicable law.

4. When and With Whom Do We Share Your Personal Information?

We only share your data:

  • With service providers who assist in service delivery (e.g., payment processors, email platforms)
  • When legally required (e.g., law enforcement, court orders)
  • During business transfers with proper safeguards
  • With your explicit consent

We do not share your information with affiliates, marketing partners, or any third party for lead generation or promotional outreach. Any business model that involves selling or sharing opt-in data is considered noncompliant, and we do not participate in or support such activities.

5. Do We Use Cookies and Other Tracking Technologies?

Yes. We use cookies and similar technologies for functional, analytics, and security purposes. For more details, see our Cookie Notice.

6. How Do We Handle Your Social Logins?

If you register using a social media account, we may access certain basic information. Refer to your platform's settings to manage data sharing.

7. How Long Do We Keep Your Information?

We retain personal information only as long as necessary for legitimate business purposes or legal obligations. When no longer needed, it is securely deleted or anonymized.

8. How Do We Keep Your Information Safe?

We implement commercially reasonable safeguards and best practices. No system is impenetrable, but we are committed to maintaining your privacy and trust.

9. Do We Collect Information from Minors?

No. Our services are not intended for individuals under 18 years of age.

10. What Are Your Privacy Rights?

You may have rights under applicable law to:

  • Access, update, or delete your data
  • Restrict or object to certain processing
  • Withdraw consent

To exercise your rights, contact us at info@aoldsoul.com.

11. Controls for Do-Not-Track Features

We currently do not respond to Do-Not-Track (DNT) signals. We will revise our policy if a uniform standard is adopted.

12. Do California Residents Have Specific Privacy Rights?

Yes. Under the California Consumer Privacy Act (CCPA), you may:

  • Request access or deletion of your data
  • Opt out of the sale of personal information
  • Receive non-discriminatory treatment

We do not sell user data.

13. Do Virginia Residents Have Specific Privacy Rights?

Yes. Under the Virginia CDPA, you have rights to:

  • Access and correct data
  • Delete or export your information
  • Opt out of targeted advertising or profiling

We do not use your data for those purposes.

14. Do We Make Updates to This Notice?

Yes. This privacy notice may be updated periodically to reflect changes in law, technology, or operations. The updated version will be posted with a revised "Last Updated" date.

15. How Can You Contact Us About This Notice?

If you have questions, email us at info@aoldsoul.com or write to:

Old Soul
401 East Jackson Street, Suite 3300
Tampa, FL 33602
United States

16. How Can You Review, Update, or Delete the Data We Collect from You?

To request to review, update, or delete your personal information, contact us at info@aoldsoul.com.